Sudbury Town Residents' Association Independent, Intercultural, Impartial

Complaining about STRA

STRA is run by volunteers who give their time freely. Whilst we endeavour to get things right first time there may be occasions where we fall short.

If you have a complaint or concern about STRA please contact us in the first instance. We will aim to resolve your complaint within 10 days. If this is not possible, we will carry out a complaint investigation and aim to complete this within 28 days.

The chair or deputy chair of STRA will contact you during the investigation to discuss your complaint and we will write to you confirming the outcome of the investigation, explaining any actions we will take.

Please contact us using the form below or by emailing e.media@stra.org.uk. Please give us as much information you can about your concern.

If after contacting us directly you do not feel that your complaint has been resolved to your satisfaction, please raise the matter with one of the Sudbury Ward Councillors copying info@stra.org.uk and e.media@stra.org.uk in any email correspondence.

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Join us!

Do you live in Sudbury? Are you passionate about improving the area? Guess what, so are we!

We've got regular meetings, plenty of social events and a burning desire to maintain everything that's great about Sudbury – and see what we can do to improve the not-so-great parts too.

Join STRA today and do as much or as little as you like.

Tel: 020 8144 5645

E-mail: info@stra.org.uk

Get involved!

Are you good at anything? Do you have skills we might need?

Seriously, anything at all!

Whatever skills or experience you have, we could use your help. We've got lots of ongoing campaigns, projects and ideas and we would simply love it if you got involved!

To find out more about getting involved, email info@stra.org.uk, with the subject heading "Get involved!", and briefly introduce yourself.

News

Next Meeting

For details of the next members meeting and a write up of our AGM click here.

Christmas Party

The Christmas party was a great sussess. Look out for some photos soon.

Social Media

STRA has two Facebook Pages, one for general STRA matters and one for events. Sudbury Town also has its own Facebook page.

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